At SpaceChems.com, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, SpaceChems.com, or make a purchase from us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We collect several types of information from and about users of our website, including:
1.1 Personal Information
Identification Information: This includes your name, email address, billing and shipping addresses, phone number, and any other identifiers by which you may be contacted.
Payment Information: We collect payment details necessary to process your orders, such as credit card information, though this data is processed through secure third-party payment processors and not stored on our servers.
1.2 Non-Personal Information
Technical Information: This includes your IP address, browser type, operating system, device type, and information about your use of our website, such as pages viewed, time spent on the site, and referral sources.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our website to improve user experience and for analytical purposes.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 To Provide and Improve Our Services
To process and fulfill your orders, including sending you emails to confirm your order status.
To communicate with you about your orders, inquiries, and requests.
To enhance and personalize your user experience on SpaceChems.com.
2.2 For Marketing and Promotional Purposes
To send you promotional emails and newsletters about our products, services, and offers. You can opt out of these communications at any time.
To analyze and monitor the effectiveness of our marketing campaigns.
2.3 For Legal and Compliance Purposes
To comply with applicable laws, regulations, and legal processes.
To enforce our Terms & Conditions and other agreements.
To protect the rights, property, or safety of SpaceChems.com, our customers, or others.
3. How We Share Your Information
We may share your personal information in the following circumstances:
3.1 With Service Providers
We share your information with trusted third-party service providers who assist us in operating our website, conducting our business, and serving our customers. These service providers are contractually obligated to keep your information confidential and use it only for the purposes for which it was shared.
3.2 With Legal Authorities
We may disclose your personal information if required to do so by law or in response to a legal process, such as a court order, subpoena, or law enforcement request. We may also share your information to protect our rights, property, or safety, as well as the rights, property, or safety of our customers or others.
3.3 In Business Transfers
In the event of a merger, acquisition, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
4. Data Security
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, use, disclosure, alteration, or destruction. These measures include secure socket layer (SSL) encryption for data transmission and secure servers for data storage. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have certain rights and choices regarding your personal information:
5.1 Access and Correction
You may access and update your personal information at any time by logging into your account on SpaceChems.com or contacting us directly. You are responsible for ensuring that your information is accurate and up to date.
5.2 Opt-Out
You may opt out of receiving marketing and promotional emails from us by following the unsubscribe instructions in those emails or contacting us. Even if you opt out of receiving these emails, we may still send you non-promotional communications related to your purchases or account.
5.3 Data Deletion
You may request the deletion of your personal information by contacting us. Please note that we may need to retain certain information for legal or business purposes, such as fulfilling orders or complying with regulatory requirements.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that allow us to recognize your browser and capture certain information. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
7. International Data Transfers
If you are located outside of The Netherlands, please be aware that your information may be transferred to, stored, and processed in The Netherlands, where our servers and central database are located. By using our website, you consent to the transfer of your information to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Policy.
8. Children’s Privacy
SpaceChems.com is not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information from our records.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
